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Privacy Policy

Rulet Privacy Policy — Your Information Is Completely Safe With Us

This page clearly explains how your personal information is collected, used, and protected on the Rulet platform.

Last updated: January 2026
SSL Encryption
No sale of data
Personal protection
GDPR Compliant
Table of contents
Important: By using the Rulet platform, you agree to this privacy policy. Please read it carefully before registering.

1. Introduction

Rulet (rulet.pro) is a trusted online gaming platform built for players in Bangladesh. We place the highest priority on our users' privacy. This privacy policy explains what information Rulet collects, why it is collected, and how it is used and protected.

This policy applies to Rulet's website, mobile app, and all digital services. Our privacy policy is drawn up in line with international standards and is updated regularly.

2. What Information We Collect

To register and provide services on Rulet, we collect the following types of information:

Type of data Example Reason for collection
Identity information Name, date of birth, national ID number KYC verification & age confirmation
Contact information Mobile number, email address Account communication & security
Financial information BKash/Nagad/Rocket number, transaction history Payment processing
Device information IP address, browser type, operating system Security & fraud prevention
Gaming activity Betting history, win/loss records Service improvement & responsible gaming
Transparency: We collect only the information strictly necessary to provide our services. No unnecessary personal data is ever requested.

3. How Your Information Is Used

Rulet uses collected information only for specific purposes. Your privacy is respected at all times, and data is used strictly for the following:

  • Account creation & management: For registration, login, and account verification.
  • Payment processing: To process transactions during deposits and withdrawals.
  • Customer support: To verify your identity for troubleshooting and support purposes.
  • Fraud prevention: To detect and prevent suspicious activity.
  • Bonuses & promotions: To send you relevant offers tailored to your preferences.
  • Legal obligations: To generate reports as required by regulatory authorities.
  • Platform development: To analyze user experience and improve our services.
  • Responsible Gaming: To detect problematic gambling patterns and take appropriate action.

4. Who Your Information Is Shared With

Rulet never sells your information to third parties. However, limited data may be shared under specific circumstances:

  • Payment processors: Necessary information is shared with payment services such as bKash, Nagad, and Rocket to process transactions.
  • KYC verification provider: Licensed third parties are used for identity verification.
  • Law enforcement agencies: Data may be disclosed if required by a valid legal order or regulatory obligation.
  • Technology partners: Data is shared with server hosting and cybersecurity providers under operational agreements.
Important: All third parties with whom data is shared are contractually obligated to comply with Rulet's privacy standards. They are not permitted to use your data for any other purpose.

6. How Long Your Data Is Retained

Rulet does not retain your data longer than necessary. All information is kept for as long as your account remains active.

  • When an account is closed, most data is deleted within 30 days.
  • Financial transaction records may be retained for up to 5 years in accordance with legal requirements.
  • Data related to fraud or legal disputes is retained until the case is resolved.
  • Data on backup servers is completely deleted within 90 days.

7. Security Measures

To safeguard your data, Rulet employs industry-standard technical and organizational security measures:

  • 256-bit SSL/TLS encryption is used for all data transfers.
  • Passwords are never stored in plain text — bcrypt hashing is used.
  • Regular security audits and penetration testing are conducted on our servers.
  • Our data centers are monitored with round-the-clock security surveillance.
  • Two-Factor Authentication (2FA) is available.
  • Automated alerts are active for suspicious login attempts.
Notice: Rulet will never ask for your password, OTP, or payment PIN via phone, SMS, or email. If you receive such a message, treat it as fraud and report it to us immediately.

8. Your Rights

As a Rulet user, you have several important rights over your own data:

9. Privacy of Minors

Rulet strictly prohibits anyone under 18 from using the platform. No data from minors is collected or processed.

  • Age is verified at the time of registration.
  • If any minor's data is found in our database, it will be deleted immediately upon a parent or guardian's request.
  • Any account identified as belonging to a minor is closed immediately.

To learn more, visit our Responsible Gaming Visit the page.

10. Third-Party Services

Rulet may work with certain third-party services such as game providers and analytics tools, each of which maintains its own privacy policy.

  • Third-party game software operates under its own privacy policies.
  • Rulet is not responsible for the privacy practices of third parties.
  • We work only with trusted and verified partners.

11. Policy Changes

Rulet reserves the right to update this privacy policy at any time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

For significant changes, you will be notified via your registered mobile number or in-app notification. Continued use of the platform after any changes constitutes acceptance of the updated policy.

12. Contact Us

Contact us for any questions, complaints, or data deletion requests related to this privacy policy:

Email: [email protected]
Response time: Usually within 24 hours
Language: Support is available in both Bengali and English
Your Rights Over Your Data

Rulet believes every user should have full control over their own data.

1
Right to access your data

You can find out at any time what information Rulet holds about you. Submit a request to our support team and full details will be provided within 7 business days.

2
Right to correct your data

If any of your information is incorrect, you can request a correction. Updates can be made easily through account settings or by contacting support.

3
Right to delete your data

When closing your account, you may request that all personal data be deleted. Barring any legal obligations, this will be completed within 30 days.

4
Right to object to data processing

You can object to the use of your data for marketing or promotional purposes. You have the option to opt out at any time.

5
Right to data portability

You may request a copy of your account data in a portable format — useful if you decide to move to another platform.

6
Right to restrict processing

In certain circumstances, you may request that processing of your data be temporarily restricted — for example, while the accuracy of your data is being verified.

What Sets Rulet's Privacy Policy Apart

We don't just follow the rules — earning your trust is our highest responsibility.

Full encryption

Every transaction and personal detail is protected with 256-bit SSL encryption. No hacker or third party can access your data.

Your data is never sold

Rulet does not sell your name, contact details, or financial information to any advertiser or data broker. Your data is used solely to serve you.

Transparent KYC process

Documents collected for identity verification are used solely for KYC purposes. Once verification is complete, the raw documents are securely deleted from our servers.

Marketing opt-out

You can opt out of promotional messages at any time through your account settings. You have full control over your preferences.

Limited retention period

Data is deleted once it is no longer needed. Most personal data is permanently removed from our systems within 30 days of account closure.

24/7 Bangla Support

Our Bengali-speaking support team is available around the clock for any privacy concerns. Reach out and you will receive a response within 24 hours.

Common Privacy Questions

What our users most commonly want to know about the privacy policy.

No. Rulet never sells or shares your mobile number with any third party. Your number is used solely for sending OTPs, important notifications, and necessary communications.

Yes, completely secure. All financial transactions are protected with SSL encryption. Your bKash, Nagad, or Rocket PIN is never stored on Rulet's servers — only the payment reference number is kept.

When an account is closed, most personal data is deleted within 30 days. However, financial transaction records may be retained for up to 5 years as required by law — an obligation under international financial regulations.

Yes, but solely for service improvement and responsible gaming purposes. If we detect patterns of excessive play, we send supportive messages. This data is never used for advertising or shared with third parties.

Yes. If a data breach occurs that may affect your information, you will be notified within 72 hours via your registered mobile number or through in-app notifications. This is part of our commitment to transparency.
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Your Privacy Is Protected — Get Started on Rulet Today

Your information is completely secure at Rulet. Thousands of Bangladeshi players enjoy our platform every day with full confidence.

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